Paul is a leader with 20 years’ experience of running Housing and support organisations. Having joined Arc in late 2024, Paul is passionate about delivering the best homes and services we can for those experiencing homelessness, as well as working on how we can do even more to meet what is an ever increasing need.

Joe joined Arc in May 2024 as our Director of Finance and brings 16 years of commercial and public sector experience to Arc. A Chartered Global Management Accountant, Joe has led bids as far overseas as China and has extensive experience in transformational change, capital infrastructure and growth planning.

Rosie has been working for Arc since 2014. Her role is to manage the income generation, fundraising, awareness raising and marketing of the charitable organisation to ensure we can achieve our goals and provide a high quality service for our clients. Rosie also manages internal central services such as administration, communication and HR.

Lindy delivers all operational service and property-related activities for Arc, ensuring safe, high-quality accommodation and trauma-informed support for people experiencing homelessness.

Marcus has worked at Arc since 2016 and is part of the Leadership Team.  His role is to support a data-driven culture at Arc and provide insight to enable informed decisions. He is passionate about using data to be able to deliver business and service improvements to colleagues and residents that fit our strategic aims.

Sherri, our Housing Service Manager, supports our fantastic team of Housing Support Workers and ensures all of our clients needs are met on a daily basis, personalising their approach to meet individual needs. 

Jordan has set up and now runs our Social Enterprise, Crescent Cleaning Services (CCS).  CCS provides support, training and employment to former Arc clients and anyone else who has experienced homelessness and has grown substantially in its first few years.

Mike is responsible for the compliance and upkeep of our properties, organising repairs and refurbishments with his hard working Maintenance Team. Along with other managers, Mike has responsibility for health and safety, looking after the security and wellbeing of clients and the organisation.

Emma leads in embedding trauma informed approaches into Arc, offering support and coaching for support workers when working with individuals with multiple and complex needs.

Lauren manages to day-to-day life at our 24/7 supported 40 bed hostel and oversees the hard-working teams behind the scenes at Lindley House

Ben manages our hard-working team of Housing Support Workers who attend to the clients in our 15 satellite properties across Taunton and Bridgwater.

Sophia supports the CEO and the board members with keeping the organisation running smoothly by working to provide the best outcome for Arc. She proactively updates staff on what's happening by organising staff Quarterly Briefings.

Part of the Fundraising and Communications Department. Sam's role is to help raise funds and awareness for the charity, to ensure we can provide the services we do for the homeless.

"I've always wanted to work for Arc and I love being part of the Fundraising & Communications Team. It's great to know I am doing my bit to give back and help those who are going through a rought time locally."

Judith and Matilda provide administrative support for all areas of the organisation and help us to work efficiently and effectively, providing a high level of customer support and care 

Gill works with Arc's multitude of volunteers in order to provide a variety of services for our clients, such as counselling, buddies and gardening at our own allotment.

Working alongside the Director of Finance is Alina, who executes and oversees all tasks within the Finance Department; and Helen, who performs daily tasks required to manage the flow in Finance.

Our fantastic team of Housing Support Workers support our clients on a daily basis, personalising their approach to meet individual needs. There are 2 teams; 1 team support the clients based at Lindley House, our 40 bed hostel, whilst a second team support those clients within our 15 satellite properties. 

Our Hostel Support Staff manage the day-to-day reactive operations of the Lindley facility, ensuring a smooth functioning service and onsite support.

The Hostel Security and Concierge team provide a safe, secure and welcoming environment for clients, staff and visitors within Lindley House. They ensure that our hostel remains a welcoming and safe space for everyone who walks through our doors.

Introducing our hardworking and busy maintenance team;
Billy - Groundsman and decorator for Lindley House
Rob - Multi-Skilled Maintenance Operative
Adrian - Handyman/Painter and Decorator
 

Introducing our hardworking and attentive Crescent Cleaning Services team:
Karen Crooks - Cleaning Supervisor
James Hobbs - CCS Team Leader
Simon Lee - CCS Worker
Peter Say - CCS Worker
Paul Brown - CCS Worker
Luke Brown - CCS Worker
Rebecca Jones - CCS Worker

John works hard in our hostel kitchen to provide 3 meals daily to the 40 clients living here. We also have a fantastic team of volunteers supporting John with the daily tasks of food prep, serving and cleaning. 

Robert supports John in providing 3 meals daily to the 40 clients living in our hostel. Supporting John with the daily tasks of plannning, prepping, cooking, serving and cleaning.