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Arc’s Outreach Team is often the first point of contact for rough sleepers. 

Arc's Outreach Team conduct early morning walkabouts, locating any new rough sleepers and checking on those that are known to be out and sleeping rough. The team also make themselves available at drop in services for the homeless.

Arc also provide a rapid response service in Sedgemoor which responds to any reported sightings of rough sleepers anywhere in Sedgemoor.

The team can offer support, advice and signposting to address housing issues and assess the individual for suitable accommodatio and other services.

Arc's Outreach Team covers Segdemoor. Somerset West and Taunton Council have their own Outreach Team that currently cover Taunton and West Somerset. Please contact the council directly regarding any rough sleepers in these areas. 

Drop in Services:

Open Door in Taunton is a Monday to Friday service for rough sleepers, running from 9.30am-1pm. It offers food, showers, clothing, laundry facilities and access to computers. There are also music, cooking and craft sessions.

Westfield Church in Bridgwater is a twice weekly service on Monday and Thursday from 9.30 - 11.30am offering food, shower and laundry facilities. As well as an Arc Outreach Worker, there is also a Housing Officer from Sedgemoor District Council.

If you’re concerned about a rough sleeper:

If you have seen a rough sleeper and are concerned for their welfare, you can contact the Outreach Team.

For Taunton or West Somerset, please call:

Somerset West and Taunton (09:00 -16:00) 0300 304 8000.
Out of Hours 0300123 2327

For Sedgemoor, please call:

Mandy - 07436090421
Steve - 07592380824
Or Lindley House for out of hours - 01823 271326

Streetlink: You can also alert the correct services of a rough sleeper by visiting Street Link, which will alert the correct authority or outreach team. Do this by visiting:

Arc Academy

Our clients also need support in other areas, to assist them with their recovery, mental health, skills, employment, education and much more. Learn  more.

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Our accommodation offerings are based on the different support needs of our clients, to ensure we can provide a personalised approach for each individual. To find out more click here.

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Registered as Co-operative and Community Benefit Society No. 23680R.  Arc is the trading name for Taunton Association for the Homeless.