Andy joined Arc in July 2022 and has previous experience of working in housing, night shelters, for the local authority, and community and charitable organisations. 

"I’m really passionate about providing the best services we can, running the best organisation we can and that we do things that help people going through tough times, have not had a roof over their head, to find for themselves a better way of living, whatever that may be."

Martin is responsible for the compliance and upkeep of our properties, organising repairs and refurbishments with his hard working Maintenance Team. He is health and safety lead, looking after the security and wellbeing of clients and the organisation as a whole.

Jo's role is to manage the operational functions of our housing and support services and is responsible for our Housing Service Managers. Together they ensure the smooth running of our accommodation and ensure procedures in place result in a safe, welcoming and supportive environment for our clients to live within.

Rosie has been working for Arc since 2014. Her role is to manage the income generation, fundraising, awareness raising and marketing of the charitable organisation to ensure we can achieve our goals and provide a high quality service for our clients. Rosie also manages internal central services such as administration, communication and IT. 

Katherine provides administrative support for all areas of the organisation and helps us to achieve a welcoming recruitment and induction process. 

Our Housine Service Managers Sherri & Lindy support our fantastic team of Housing Support Workers and ensuring all of our clients needs are met on a daily basis, personalising their approach to meet individual needs. 

Our fantastic team of Housing Support Workers support our clients on a daily basis, personalising their approach to meet individual needs. There are 2 teams; 1 team support the clients based at Lindley House, our 40 bed hostel, whilst a second team support those clients within our 15 satellite properties. 

Amy & Rich conduct early morning Outreach walkabouts, covering the area of Sedgemoor. Locating any new rough sleepers and checking on those that are known to be out and sleeping rough. The team also responds quickly to reports of rough sleepers from the general public or other agencies. 

Emma looks after all things volunteering, including the recruitment and support of our fantastic team of volunteers. We hope to provide a great experience for all of our volunteers as they're doing such a brilliant thing for us, so Emma is here to do just that!

Working alongside our Head of Finance Tracey, Teresa & Alina are her Finance Assistants.The team have different roles to ensure the smooth running of our finance department and financial position.

 

Part of the Fundraising and Communications Department. Sam's role is to help raise funds and awareness for the charity, to ensure we can provide the services we do for the homeless.

"I've always wanted to work for Arc and I love being part of the Fundraising & Communications Team. It's great to know I am doing my bit to give back and help those who are going through a rought time locally."

Introducing our hardworking and busy maintenance team - 
Mike Thomas - Property Team Leader 
Andy Palk - General builder and property developer with over 20 years experience at TAH/Arc (middle in photo)
Stephen Lee - Painter and decorator, general repairs (right in photo)
Billy Goldsmith - Groundsman and decorator for Lindley House (left in photo)
 

John works hard in our hostel kitchen to provide 3 meals daily to the 40 clients living here. We also have a fantastic team of volunteers supporting John with the daily tasks of food prep, serving and cleaning. 

Robert supports John in providing 3 meals daily to the 40 clients living in our hostel. Supporting John with the daily tasks of plannning, prepping, cooking, serving and cleaning. 

Jordan has set up and now runs our Social Enterprise, Crescent Cleaning Services (CCS).  CCS provides support, training and employment to former Arc clients and anyone else who has experienced homelessness and has grown substantially in its first few years.