At Arc we are committed to providing high standards of service to our clients and other stakeholders. However, there may be occasions when we do not meet those high standards. We welcome feedback and we also take any form of complaint seriously. You can read our complaints policy and procedure at:
www.arcinspire.co.uk/policies
To help us investigate your complaint, please fill out our online complaints form found on the right.
You can also use the downloadable word version by
clicking here or email
[email protected]
Next Steps:
Once we have received your complaint, it will be assigned to the relevant manager, your complaint will be acknowledged and we will begin our complaints procedure.
Privacy Statement:
We collect and process this personal data to investigate and resolve complaints. We also analyse complaints data to help us identify any patterns and to improve our services and processes. This is all in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.